The pressure is on to turn more shoppers into buyers. Yet, most businesses are leaking online sales in at least 7 critical elements of their customer experience.
Want to find your leaks? The Customer Experience Scorecard grades your e-commerce site using a 42-point checklist proven to boost sales, including:
Find out your quick-win opportunities to take your conversion rates to the next level.
“In our industry, you scrape and grind for even a 5 percent increase in conversion rates. Just by adding a more intuitive search program we hit 71 percent.”
Scott Perry, Jerome’s Furniture